notion : Holistic

Holistic

"Holistic technologies are normally associated with the notion of craft. Artisans, be they potters, weavers, metalsmiths, or cooks, control the process of their own work from beginning to finish. Their hands and minds make situational decisions as the work proceeds, be it on the thickness of the pot, or the shape of the knife edge, or the doneness of the roast. These are decisions that only they can make while they are working. And they draw on their own experience, each time applying it to a unique situation. The products of their work are one of a kind. [...] Using holistic technologies does not mean that people do not work together, but the way in which they work together leaves the individual worker in control of a particular process of creating or doing something. [...] The opposite is specialization by process; this I call prescriptive technology. It is based on a quite different division of labour. Here, the making or doing of something is broken down into clearly identifiable steps. Each step is carried out by a separate worker, or group of workers, who need to be familiar only with the skills of performing that one step. This is what is normally meant by “division of labour”. [...] Understanding the social and political impact of prescriptive technologies is, in my opinion, the key to understanding our own real world of technology." (Franklin, 1990)